A brief summary of my work history is below. I’m happy in my current role and not looking for new work, but am always excited to chat with growing designers and others in the industry for informational interviews and advice — especially with folks who identify as under-represtented in tech.

My goal is to help organizations, businesses, communities, and people connect by way of positive interactive experiences.  I am passionate about making users’ lives better through great inclusive design.

I enjoy working as an individual contributor in a team and leading through mentorship, teaching, and occasional short management stints. My management style is servant leadership.

Senior Product Designer
Atlassian, Trello
May 2020-Present

• Design features in Trello within an Agile environment, partnering in a leadership triad of myself, a product manager, an engineering manager, and our team of 8+ engineers.

• Ensure alignment and consistency of my team’s designs across the work of other team’s designs and the existing product features.

• Run user research interviews and usability testing in partnership with our Research team.

• Help drive accessibility improvements and practices within the Trello product, as well as mentoring other designers across Atlassian on accessibility.

Accessibility Advocate
Atlassian
February 2019-May 2020

• Partnered with Design and Diversity and Inclusion leadership to draft a budget and proposal to start a new Accessibility department at Atlassian. Proposal and budget was approved by the company founders and product leadership team.

• Participated in interviewing and hiring Atlassian’s first Head of Accessibility.

• Created proposals and budgets for training, accessibility labs and equipment, and future hiring practices.

• Arranged multiple rounds of training, special guests, and speakers to improve Atlassian’s exposure and learning around accessibility.

• Led a cross-product and cross-discipline committee for improving accessibility.

• Connected with local accessibility communities and advocates, both in the Bay Area and in Australia, to start getting Atlassian involved in its surrounding accessibility communities.

Design Manager, Lead Designer
Atlassian, Buyer Experience Team
August 2016-February 2019

• Directed and mentored a team of six UX designers.

• Coordinated the buyer experience design strategy with 12+ other teams, including brand, content, individual product marketing teams, customer advocates, growth, commerce, research, analysis, and experimentation.

• Advocated for inclusion of qualitative user data and research throughout our strategy and design process.

• Ran usability testing on usertesting.com for our buyer experience and brand teams.

• Collaborated with other designers on cross-Web property navigation strategy, the web pattern library, and buyer journey templates.

• Designed flows and responsive page layouts for various design projects.

• Promoted in September 2017 from Lead Designer to Design Manager and expanded the team, hiring 5 new designers.

Senior User Experience Designer, Track Lead
SapientNitro
November 2013-August 2016

• Designed the user flows and experience models for mobile, tablet, and desktop interfaces, working in interdisciplinary teams.

• Wireframes, interactive prototypes, sketches, user flows, storyboards, and/or whatever communicated the ideas best.

• Scenario-based user testing, surveys, card sorts, heuristic evaluation, and accessibility audits.

• User experience track lead on two multi-million dollar contracts.

• Brands included Vail, PG&E, Avnet, United Healthcare, Lululemon, Target, Vision Service Provider (VSP), and Eddie Bauer.

Freelance
1998-present

• Designed Web sites for a range of small business and non-profit clients, for-payment and volunteer, including Wordpress modifications, an interactive storytelling map, and a mobile justice app.

Product Manager
University of Minnesota Enterprise Web Development
ePortfolio, Open Source ePortfolio (OSeP) 
October 2007 – August 2008

• Managed and prioritized tasks for nine mostly telecommuting design and development team members.

• Regularly met with stakeholder board of representatives and user groups to collect, manage, and prioritize enhancements and bug fixes.

• Documented interface requirements.

• Team consistently met development and bug fixing milestones and deadlines on time with quality work.

  
  

User Interface Designer
University of Minnesota Enterprise Web Development
January 2005 – January 2008

• Designed for highly interactive and complex enterprise-level Web applications.

• Projects included an online portfolio and curriculum management system, an online graduation planner, online registration, financial aid utilities, and grants management.

• Created and presented prototypes (paper, interactive HTML mockups, site maps, wireframes, etc.) and task flowcharts.

• Front-end development using HTML, CSS, Javascript, JSP, ASP, VB, ODBC SQL, and XML.

• Collected usability feedback through user interviews, research, and usability evaluations.

• Worked with teammates to troubleshoot bugs and usability issues.

  
  

Usability Consultant
University of Minnesota Enterprise Web Development
September 2000 – May 2005

• Led 30+ academic units and organizations through user-centered design research and evaluation.

• Scenario-based evaluations, focus groups, one-on-one interviews of users, eye-tracking, field studies, heuristic evaluations, surveys, etc. Lightweight or heavy-weight, in our state-of-the-art lab, in conference rooms, in cubicles, or wherever it needed to be done.

• Developed an accessibility auditing protocol and designer training tutorials based on empathic understanding of accessible design requirements. This protocol and training was also adopted by other local organizations and businesses including one of the top 5 discount retailers in the U.S.

• Co-led an accessible design full-day tutorial at the 2005 International Usability Professionals Association (UPA) conference in Montréal.

• Sat on the University of Minnesota Faculty Senate Committee on Disability Issues.

  
  

Webmaster
The Raptor Center
June 2000 – July 2002

• Led organization through Web site re-design process.

• Implemented the site design, architecture, and back-end.

• Created a content management system that enforced design consistency and allowed staff to contribute content without coding.

• Reported Web server statistics and trends.